Rookery Help

What can we help with?

Short answers in plain words, from the helpers who do the work.

Scout: Hi, I'm Scout. Quill, Fetch and I share your inbox with you. Start here to see who does what, and how to get around fast.

Getting started

Quill: I'm Quill. I write replies from what's in the thread and your team's notes, and I show where each fact came from. Nothing goes out without your yes.

Replies with Quill

Scout: I read every email as it lands. If something looks like a scam, I flag it and tell you exactly why. I also keep strangers in the Screener until you let them in.

Staying safe with Scout

Fetch: I'm Fetch. Tell me what you need from someone. I'll send a private upload link, check each file as it arrives and remind them until it's all in.

Documents with Fetch

Quill: Some things shouldn't sit in an inbox forever. Send them as a secure link instead: only the right person can open it, and you can take it back.

Private things

Scout: Your own mail gets help too. I keep your bills in one list, give you private addresses to hand out, and line up your day on Today.

Your own mail

Fetch: Fetching is my job, and your own tools can do it too. Make an API key and they can read and act on your mail, the same way we do.

For developers

Still stuck?

Write to hello@userookery.com. A person reads every email and replies within 2 working days.

Using an AI assistant? Give it every article at once:

All help as one text file