Reminders Fetch sends for you
You shouldn't have to remember who still owes you what. Once you send a document request, Fetch chases it for you.
How reminders work
- Fetch sends the first reminder 2 days after your request went out.
- It sends the second on day 4, and the last on day 7.
- Each reminder says "A quick reminder: we're still waiting for a few documents from you."
- It includes the same private link, and lists only what's still missing.
- If a file didn't pass the check, the reminder says why and asks for a new one.
When reminders stop
- When every required document is in
- When you click Cancel request
- After the third reminder
Good to know
- Reminders come from you, the person who asked, so they look like a normal email from you. If a helper made the request, they come from Fetch.
- Each reminder shows up in the conversation like any reply, with the usual 20-second undo.
- The conversation shows how many reminders have gone out, like "2 reminders sent".
- Reminders count from when the request was sent, not from your due date.
- Optional items are listed in reminders, but they never keep the reminders going on their own.
- You can't pause or reschedule reminders yet. To stop them, cancel the request.
- On Today, a Documents card shows requests that are still missing items.