Your team's inbox, with Rookery on every thread.
Everyone sees who has what. Rookery drafts, and one person says yes.
“Three of us answered the same customer.”
Everyone sees who has it.
Each email has one owner. Everyone else can see who, and when they're replying.
Learn more →“It landed with the wrong person.”
New mail goes to the right person.
Say who takes what, in plain words. People who are away are skipped.
Learn more →When it's a refund request, give it to Support, taking turns. Priority High.
“Billing questions go to whoever's free.”
Hand it to a group.
Make groups like Billing or Support EU. Mail waits up for grabs there, and rules take turns inside it.
Learn more →“I'm off tomorrow. Who takes this?”
Hand it on, with a note.
One line of context goes with it. Press ⇧H.
Learn more →“The customer waited two days.”
See what's due, and what's late.
Due times follow your business hours and holidays. Up for grabs serves whoever has waited longest first.
Learn more →“What's everyone working on?”
Everyone's work, on one page.
Who has what, including Rookery's drafts.
Learn more →“How did last month go?”
Reports your boss will read.
Speed, volume, each person, and what Rookery did. Export it as CSV.
Learn more →“Can someone catch me up?”
Ask Rookery in a note.
Type @Rookery. It answers in the thread, with its sources.
Learn more →“Not everyone should see billing@.”
Each inbox, the right people.
Choose who can use each inbox, by person or by group. Private inboxes stay private.
Learn more →“Who at Rookery can read our mail?”
When we look, you see it.
Our tools show counts, not mail. Every look needs a reason, and shows in your Activity.
Security and privacy →What a team pays
$36 a person a month, billed yearly ($45 monthly). No fee per reply. A seat is each teammate who signs in: customers, people you ask for files and Rookery never are. All plans →
Bring one shared inbox. We'll set it up with you.
A founder reads every request and answers within 2 working days.
14-day free trial · no card needed · founding members get 50% off the first year