Screen first-time senders

Strangers, cold pitches and lists you never joined can crowd out the people you care about. The Screener keeps first-time senders out of your inbox until you decide.

Turn it on

1. Go to Settings → Just me. Only owners and admins can change this.
2. Under Just-me mode, tick Screen first-time senders.
3. Save. Screener now shows in your sidebar.

Screen someone

1. Open Screener. New people wait on the Waiting tab.
2. Click Allow to let them in. Their mail moves to your inbox, and Scout reads it.
3. Click Block to keep them out. Their conversations close, and anything they send later arrives closed.

You can also decide from inside a conversation. A banner says the person hasn't written before, with Allow and Block buttons.

Change your mind

1. Open Screener and go to the Blocked tab.
2. Click Allow next to the person.

Good to know

• Only people who have never written to you before are screened. People you already know go straight to your inbox.
• Anyone you reply to, or write a new email to, is let in automatically.
• Mail from waiting or blocked senders is kept, not deleted. Search still finds it.
• The helpers leave waiting and blocked senders alone, so Quill won't draft replies to them.
• On Today, a New senders card tells you when people are waiting.
• The Screener is off until you turn it on. It's made for your own mail, not a shared team inbox.