Take your mail with you
Your mail is yours. You can take a copy of everything, whenever you like, in standard files that other apps open.
Export
- Go to Settings → Your account → Take your mail with you.
- Choose what to export:
- Export the workspace (owners and admins): the team's inboxes and your own private ones.
- Export my private inbox (anyone with one): just your own private inboxes.
- The export is made in the background, so you can leave the page. It shows there and on Today when it's ready, with a Download button.
What's in it
One zip with:
- every message as MBOX, one file per inbox, which any mail app can import;
- the attachments and the documents people uploaded for you;
- the people you write to, as one vCard file;
- your playbooks, as Markdown;
- what Kept tracked (bills, receipts, orders and subscriptions), with the emails each came from;
- a README that says what each file is.
Good to know
- Other people's private inboxes are never in an export, not even the owner's export of the workspace.
- The zip is kept for 7 days, and only the person who asked can download it. Export again any time for a fresh copy.
- Receipts for your accountant have their own export in Kept (Kept).
- To delete your workspace, write to us and a person will do it.