Keep your own inbox private
In Rookery, inboxes like support@ and sales@ are shared: everyone on the team sees them. Your own address can be different. Make it a private inbox and only you see what's in it.
What private means
- Only you see the inbox's conversations, emails, notes, files and bills. Not teammates, not admins, not the workspace owner.
- It doesn't show up in anyone else's search, counts, Today, Needs your yes, People pages or Documents.
- The workspace owner and admins can see that the inbox exists, and whose it is, in Settings → Inboxes. They never see its mail.
- Your private inboxes sit at the top of the side bar under Your inbox, with a lock. Team inboxes follow.
Make your inbox private
- Go to Settings → Inboxes.
- Find the inbox at your own address and click Make it my private inbox….
- Rookery tells you who will lose access. Click Make it private.
The workspace owner can make any inbox private for someone, for example when setting up a new teammate.
Share it with the team again
Only you can do this. In Settings → Inboxes, click Share with the team… on your private inbox. Everyone will see all of its mail, including what's already there, so Rookery asks you to confirm first.
The helpers still help
Scout, Quill and Fetch work on your private mail too, for you only. Quill's drafts show up in your Needs your yes, nobody else's. A private conversation can be assigned to you or to a helper, never to a teammate.
API keys
A key sees what the person who made it sees. A key you made can read your private inbox; keys made by teammates can't.
When someone leaves
Their private inboxes stay private, and nobody can see them. The workspace owner can give each one to someone in Settings → Inboxes. They never turn into team inboxes on their own.