The Brokers Feather asks each client for exactly what the lender needs, checks every payslip and statement as it lands, and keeps everyone updated. Right in email. You approve every message.
Fetch: Ana's pack is missing 2 payslips and a statement, and the lender wants them by Friday. I've written her a checklist with an upload link. Send it?
“The lender wants three more statements. By Friday.”
“Clients send screenshots, not statements.”
“Did anyone tell the client the offer came through?”
“A renewal slipped past us. Again.”
“Is that email from the lawyer actually real?”
It isn't you. Email was built to deliver messages, not to run the client side of your work. So we built the part that was missing.
Lenders and clients, all mixedYou dig through the pile to see which case moved overnight.
Sorted by caseTwo cases moved. One lender wants more. Everything else is filed against the right client.
The pack is never completeYou ask for three payslips. They send one. You ask again.
Fetch has the checklistAna got exactly what the lender needs, and uploaded three of four from her phone.
Screenshots, not statementsA cropped banking-app screenshot. The lender won't take it.
Checked on arrivalFetch asked for the full PDF statement instead, and explained where to find it.
“Updated completion account”The biggest payment your client will ever make, and an email that looks just right.
Held for a personScout spotted the lookalike address and the last-minute change, and held it.
“Any news?”Five clients asking the same question. You answer each one by hand.
Updates draftedQuill wrote each client a short update from the case notes. You approve them in one go.
Rookery remembers every rate end date, policy renewal and annual review. It reaches out in good time, collects what's changed, and tells you who's ready to talk.
Clients get an email with a link: a checklist of exactly what the lender needs. They tick things off by taking photos or uploading PDFs, with no account to set up.
Each file is checked as it lands: right name, right dates, all pages. If it isn't, your client hears why straight away, not three days later from the lender.
Due to an audit, please send today's completion funds to the account below instead. Please treat this as urgent.
Fraudsters watch for house purchases and send “updated account details” just before completion. Scout holds any email that changes where money goes, and lays out why.
Hi Mark, good news: the lender has come back on your case [1]. They're happy with everything, and the offer should arrive this week. Next we'll need your home insurance details before completion [2].
Grey is Quill's. Black is what you changed.
We're building each Feather with a small group of early-access teams. Document requests, file checks, reminders, drafts and scam warnings work today. The Brokers-specific parts arrive during early access, shaped by the people using them.
Not yet. Connections come after early access. Today the Feather handles the documents, the chasing and the updates, in email.
Yes. Upload links are private to each client and expire. You can send sensitive things back as secure links you can withdraw.
No. Keep your email address. Forward your mail to Rookery and reply from it as yourself, or bring your own domain. The people you write to won't notice a thing, except the faster replies.
No. Every message waits for your yes. If you approve a kind of reply often enough, Rookery may ask whether it can send that kind itself, with an undo window. It only does if you agree.
Yes. Your mail and documents are never used to train AI, never sold and never used for ads. Every action is recorded with who did it, and you can export or delete everything at any time.
It takes ten seconds. We're letting people in a few at a time, so we can set each one up properly.
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