# Signatures and snippets

Save your own signature, one for each inbox if you like, and keep words you write again and again as snippets you put in with /.

Getting started · Updated October 11, 2026 · https://userookery.com/help/signatures-and-snippets/

Your signature goes under everything you send. Snippets are words you write again and again, like how refunds work or your opening hours, ready to put in any email.

## Save your signature

1. Go to **Settings**, then **Just me**.
2. Under **Signatures**, click **Add a signature**.
3. Give it a **Name** for the list, like "Short" or "Sales".
4. In **Use it for**, leave **Any inbox**, or pick one inbox it's only for.
5. Write the **Signature**. Each line shows as you write it.
6. Click **Save signature**.

Your first signature for any inbox is your default. Tick **Make it my default** on another one to switch.

## Which signature goes out

When you send, Rookery adds:

- the signature you made for the inbox it's from, if there is one,
- otherwise your default,
- otherwise your name and the inbox's name, as before.

New email shows the signature under your words, so you see what goes. Change **From**, and it changes too.

## Make a snippet

1. Go to **Settings**, then **Just me**.
2. Under **Snippets**, click **Add a snippet**.
3. Give it a **Name**. That's what you type after `/` to find it.
4. Write the **Words**. You can use these fields, filled in from who the email is to:
   - `{first_name}`, `{last_name}` and `{name}`: their names
   - `{email}`: their address
   - `{company}`: their company
   - `{my_name}` and `{my_first_name}`: your names
5. Tick **Share with the team** so everyone can use it, or leave it just for you.
6. Click **Save snippet**.

## Put a snippet in an email

1. In a new email or a reply, type `/` and a word from the snippet's name, like `/refund`. Type `/snippet` to see them all.
2. Press `Enter`, or click it.

The words go in where your cursor is, with the fields filled in. If Rookery doesn't know something, like their company, that field becomes a grey blank, and the email can't be sent until you fill it in.

## Good to know

- Signatures and snippets are plain text: no bold or links yet.
- Your signatures are yours. Nobody else sees them, and they don't go on your teammates' email.
- A shared snippet can be changed by whoever made it, or by an owner or admin. Only its maker can make it private again.
- Changing a snippet doesn't change emails you already wrote with it.